Standard Delivery

Goods purchased on the website are normally shipped within 2-3 working days. Ordered goods will usually arrive within 7 working days from dispatch for most of the UK mainland. If your delivery address is in the Scottish Highlands & Islands, Isle of Wight, Isle of Man and Northern Ireland additional delivery time and charges may apply.

Standard delivery is £6.95 inc VAT for small aids products and £15 for larger items such as wheelchairs.

Local Pickup

We also have the option of local pickup at one of our stores located throughout the Midlands. Please wait until you have received confirmation that the goods are ready to collect before you make the trip to the store.


For larger products that need installing within your home such as stairlifts, wet rooms and other appliances, we have qualified technicians and fitters who can offer a quotation to ensure your products are fully installed and working.

Our fitters will also ensure you are perfectly at home with how to operate any machinery and leave a set of instructions with you.